Check Conversation in Play
SDK has API which helps Application in determining an active Async Conversation. An active conversation is a conversation which is not resolved or expired.
SDK uses persistent customer ID's to query the back end. Application must provide persistent customer id as part of SDK initialization.
ActiveAsyncAPI
Public Methods
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public void checkForActiveConversation(String siteID, String businessUnitID, final OnSuccessListener
success) siteID: siteID used by the application.
businessUnitID: businessUnitID used by the application. If not available pass null.
ActiveAsyncResponse
Public Methods
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public boolean isAsyncActive()
returns true or false